1. Introduction

Welcome to Ferris. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our AI-powered engineering platform, website, and services.

By using Ferris, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect only the data necessary to improve and provide Ferris' services. We do not collect, store, or use engineering input data (such as design codes, drawings, calculations, or project files) to train AI models.

a. Information You Provide Directly

• Name, email address, company name, and job title (when signing up or contacting us)

• Payment information (for subscriptions and purchases)

• Communications (when reaching out for support, demos, or feedback)

b. Information We Collect Automatically

• Usage Data: Pages visited, time spent on the platform, and interactions with our AI tools

• Device Information: Browser type, IP address, and operating system

• Cookies & Tracking Technologies: To improve user experience and analyze platform performance

c. No Use of Engineering Input Data for AI Training

Ferris does not collect, store, or use any engineering input data—such as project files, calculations, or submittals—to train AI models. Any data processed through Ferris remains private and is never used for AI development, external analysis, or third-party sharing.

3. How We Use Your Information

We use collected data to:

• Personalize user experience and optimize engineering-specific AI functionalities

• Process payments and manage subscriptions

• Provide customer support and respond to inquiries

• Monitor platform security and prevent fraud

• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell or share your engineering data. We only share limited information in the following cases:

• With trusted service providers (e.g., cloud hosting, payment processors) to operate Ferris securely

• To comply with legal requirements (e.g., responding to subpoenas, law enforcement requests)

• In business transfers (e.g., mergers, acquisitions, or asset sales)

All third-party providers are contractually obligated to maintain strict confidentiality and security standards.

5. Data Retention

We retain your information only as long as necessary to:

• Provide and enhance our services

• Comply with legal obligations

• Resolve disputes and enforce agreements

When data is no longer required, we securely delete or anonymize it.

6. Your Rights & Choices

You have rights regarding your personal data, including:

• Access & Correction: Request a copy of your data or correct inaccuracies

• Deletion: Request removal of your personal data (subject to legal requirements)

• Opt-Out of Marketing: Unsubscribe from emails at any time

• Cookie Preferences: Adjust browser settings to manage tracking technologies

To exercise these rights, contact us at [Insert Contact Email].

7. Security Measures

Ferris prioritizes data security and implements:

• Encryption protocols to protect sensitive data

• Access controls to prevent unauthorized access

• Regular security audits to maintain compliance

While we take strong measures to secure your data, no system is entirely foolproof. We encourage users to take precautions, such as using strong passwords and enabling two-factor authentication when available.

8. International Data Transfers

If you access Ferris from outside the United States, your data may be transferred and stored in regions with different data protection laws. We ensure appropriate safeguards for international transfers in compliance with applicable regulations.

9. Updates to This Privacy Policy

We may update this policy to reflect changes in our services or legal requirements. The latest version will always be available on our website. If changes are significant, we will notify users via email or platform notifications.